FAQs

Frequently Asked Questions (FAQs)

1. How do I place an order?

Simply browse our store, add your desired products to the cart, and proceed to checkout. Follow the steps to complete payment securely.

2. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment options displayed at checkout.

3. How long does shipping take?

  • Domestic Orders (within [Insert Country]): Usually [3–7 business days].

  • International Orders: Usually [7–21 business days], depending on your location and customs processing.

4. How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can track your order directly on the carrier’s website.

5. Do you ship internationally?

Yes, we ship worldwide 🌍. Shipping costs and delivery times vary depending on your country.

6. What is your return policy?

We accept returns within [insert days, e.g., 14 or 30 days] of delivery, as long as the product is unused, in original packaging, and eligible for return. Please check our Return & Refund Policy for full details.

7. What if my item arrives damaged or incorrect?

If your item is damaged or you receive the wrong product, contact us within [insert timeframe, e.g., 48 hours] of delivery with photos, and we’ll arrange a replacement or refund.

8. Can I cancel or change my order after placing it?

Orders can usually be canceled or updated within [insert timeframe, e.g., 24 hours] if they have not been processed or shipped. Please contact us immediately.

9. Do I have to pay customs duties or taxes?

For international orders, customs fees, import duties, and taxes may apply depending on your country. These are the buyer’s responsibility.

10. How can I contact Trendora Store?

You can reach us anytime via:
📧 [Insert Support Email]
📞 [Insert Phone Number]
🏢 [Insert Business Address]