SHIPPING POLICY

Shipping Policy

At Trendora Store, we aim to deliver your orders quickly and safely. This Shipping Policy explains how we handle order processing, shipping, and delivery.

1. Order Processing

  • Orders are processed after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive an email confirmation once your order has been shipped.

2. Shipping Rates & Delivery Times

  • Shipping costs are calculated at checkout and depend on your location, selected shipping method, and order weight.

  • Estimated delivery times:

    • Domestic Orders (within [Insert Country]): [insert timeframe, e.g., 3–7 business days].

    • International Orders: [3-5 DAYS].

  • Delivery times are estimates only. We cannot guarantee delivery dates due to factors outside our control (e.g., customs delays, courier issues, weather).

3. Tracking Your Order

  • Once shipped, you will receive a tracking number via email.

  • You can track your order directly through the carrier’s website or via the link provided.

4. Customs, Duties & Taxes (International Orders)

  • International shipments may be subject to customs fees, import duties, or taxes imposed by your country.

  • These charges are the customer’s responsibility and are not included in the product price or shipping cost.

5. Shipping Restrictions

  • We currently ship to [insert regions/countries you serve].

  • We do not ship to P.O. Boxes, military addresses, or restricted areas unless otherwise stated.

6. Lost, Damaged, or Delayed Packages

  • Trendora is not responsible for lost or delayed packages once handed over to the carrier.

  • If your order arrives damaged, please contact us within [48 hours] with photos of the package and product.

  • We will work with you to resolve the issue as quickly as possible.

7. Contact Us

For shipping-related questions, please contact us at:
📧 [Insert Support Email]
📞 [Insert Phone Number]
🏢 [Insert Business Address]